Here are our TOP 10 tips to implementing a successful e-business strategy in making technology work for you:
1. Have measurable short and long term objectives - make sure everyone that will be affected understands these objectives.
2. Get your staff, clients, customers, suppliers and partners involved - ask them what they need and most importantly how they wish to work or do business with you and if they could let you see their own e-business plans.
3. The people within your company are important so make sure they all buy into the strategy - don't force your strategy on them or your strategy will fail.
4. e-business means change and for your e-business strategy to work, your company must be ready for the changes to come - so make sure you have the right processes in place to address these changes.
5. Don't base your strategy on a software application - focus on your business needs and objectives (short and long term) and don't worry about technology - that is the job of the technology department.
6. Implement your strategy incrementally according to the needs of the business - Big (deliver everything at once) implementations do not work - so start small and implement in measurable and manageable phases. With each phase you should be able to demonstrate return on investment quickly.
7. Do your homework to find out what others in your industry are doing and learn from their mistakes and gains - but always remember that what worked for them might not necessarily work for you.
8. Get a second opinion from independent e-business consultants - get them to review your business and provide you with a strategy document - then compare their outcome with yours.
9. Make sure whatever technology solution is selected to deliver your strategy is flexible, mainstream, robust and has all the necessary integration capabilities required by other key systems in your company.
10. Finally remember that technology is there to support business not to control it.
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